CSIL provided technical assistance to AMAP S.p.A., a publicly owned company running water services to the province of Palermo in Sicily (Italy). The project improved the quality and integrity of AMAP’s 2017- 2020 Investment Plan and provided capacity building within specific areas of Investment Planning, Customer Management and Asset Management. In particular, CSIL assisted AMAP in reviewing the investment programme and a gap analysis of the existing procedures and provided recommendations and an action plan for improvements. CSIL experts also organised workshops and training targeting AMAP’s staff to set up an Asset Register for fixed assets and support the implementation of the new investment planning method.